Dr. G. Bakthavathsalam
Chairman
KG Hospital, Coimbatore

Sir,

Thank you for the kind courtesies extended when five of my colleagues and I visited your Hospital this evening. We appreciate the valuable time you have spared in taking us on a tour and also for making arrangements for interacting with a few of the key section heads.

It was really enlightening to hear from you about the journey towards excellence. Presentation by Ms. Kokila explaining the strenuous team efforts put in under the able leadership of your Chairman to evolve systems & protocols and to inculcate a culture, without which the envious NABH accreditation would not have been possible, was very informative. Excellent visual controls within the premises and strict adherence to “5S” that we have seen all around were part of our “˜take-home”™.

On behalf of my colleagues and on my own behalf, I once again thank you for making our visit as part of “˜cross-industry”™ learning exercise an enriching and memorable one.

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