Why WhatsApp
A Faster, Paperless Way to Book
Booking by WhatsApp skips the hold music and the paperwork — everything happens in a chat you can refer back to any time.
⚡
Instant Confirmation
Most requests are confirmed within 5–15 minutes, with your appointment details sent straight to your chat.
📱
Convenient & Easy
Book from the WhatsApp app you already use — no new app to download, available around the clock.
🔒
Secure & Private
Messages are end-to-end encrypted, and your information is never shared with third parties.
📋
A Record You Can Find Again
Your appointment details, prescriptions, and follow-up notes stay saved in the chat for easy reference.
🔄
Easy to Change
Need to reschedule or cancel? Just send a message — no need to call back and wait again.
✅
Doctor Details Upfront
You'll receive your doctor's name, specialisation, and clinic location before you arrive.
The Process
How to Book — 3 Simple Steps
Quick and hassle-free, from first message to confirmed appointment.
01
Save Our Number & Send a Message
Save +91 96 26 19 62 62 to your contacts and send us a WhatsApp message. Our booking desk is staffed Monday to Saturday, 9 AM to 6 PM.
02
Share Your Details
Tell us the patient's details, the specialist you'd like to see, and your preferred date and time.
03
Get Confirmed
Our team checks the doctor's availability and confirms your appointment — usually within one working day.
Specialists
Available Doctors & Specialties
You can request an appointment via WhatsApp with any of the following specialists.
| Specialty | Doctor |
|---|
| Diabetology | Dr. Girithara Gopalakrishnan J |
| Neurology | Dr. T.C.R. Ramakrishnan, Chief Neurologist |
| Cardiothoracic & Vascular Surgery | Dr. Arunkumar Ulaganathan |
| Cardiology | Dr. P. Nitthiyan, Consultant Cardiologist |
| Family Medicine | Dr. Sindhu, Dr. Raja |
| Ophthalmology | Dr. Manoj Ramachandran, Chief Ophthalmologist |
| Urology | Dr. N.M. Balakrishnan |
| Psychiatry | Dr. Ponni Muralidharan, Chief Psychiatrist |
| ENT (Ear, Nose & Throat) | Dr. Balakrishnan, ENT Specialist |
| Obstetrics & Gynaecology | Dr. Chandrakala Maran, Chief OB/GYN |
| Pediatrics | Dr. Srinivasan, Chief Pediatrician |
| Nephrology | Dr. Ramaswami S |
| Pulmonology | Dr. Maheswaran |
| Surgical Oncology | Dr. Bala Murugan |
| Physiotherapy | Prof. Mohan Gandhi, Chief Physiotherapist |
Bookings are taken Monday to Saturday, 9 AM – 6 PM, excluding Sundays and public holidays.
Please Read
Terms & Conditions
A few important points about how WhatsApp booking works at KG Hospital.
- This WhatsApp number is used only for appointment booking requests, not general enquiries.
- This service is for non-emergency bookings only. By requesting an appointment, you consent to the consultation and understand its limitations.
- Booking requests are handled Monday to Saturday, 9 AM to 6 PM, excluding Sundays and public holidays.
- Appointments are subject to each specialist's availability, as most consultants practise independently.
- Telehealth consultations booked this way may be recorded; booking an appointment means you consent to audio/video recording of that consultation.
- Same-day appointments cannot be guaranteed through WhatsApp booking.
- You'll typically receive a confirmation within one working day of your request.
- Booking is handled in English and Tamil.
- This service is managed directly by the hospital to make booking simpler for patients and specialists alike.
Frequently Asked Questions
How do I book an appointment via WhatsApp?+
Tap "Book on WhatsApp," share your name, age, symptoms, and preferred date/time, and our team will confirm your appointment along with your doctor's details and clinic location.
Is WhatsApp appointment booking secure?+
Yes. WhatsApp messages are end-to-end encrypted, and we follow patient privacy practices — your personal and medical information is never shared with third parties.
How quickly will I get a response?+
Typically within 5–15 minutes during business hours (9 AM – 6 PM). Messages sent outside these hours are usually answered the next morning.
Can I reschedule or cancel via WhatsApp?+
Yes — just message us with your appointment reference and preferred new date/time. Changes can be made up to 2 hours before your appointment.
What details should I include in my message?+
Your name, age, mobile number, the specialty or doctor you'd like, your symptoms or concern, and your preferred date and time. More detail means a faster confirmation.
Is there a fee to book via WhatsApp?+
Booking itself is free. You only pay the standard consultation fee (typically ₹300–₹1000, depending on the doctor and specialty) when you visit the hospital.
Can I get a prescription through WhatsApp booking?+
WhatsApp booking is for arranging an in-person visit, where your doctor issues a prescription at the clinic. For an online prescription, use our telehealth video consultation service instead.
What if I need urgent or emergency care?+
Please call 0422-4042121 directly for emergencies. WhatsApp booking is only for routine appointments — our emergency department is staffed in person, 24/7.